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DeepSeed
Yak Posting Veteran
52 Posts |
Posted - 2010-07-22 : 17:33:21
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So we bought a copy for nearly everyone in the company. Some computers it installs fine on. Other computer it says Error installing, correct the problem and try again. Seriously?How do you troubleshoot an error like that? Anyone understand why this program refuses to install on random machines?They are all using Windows XP. I have tried just installing the client tools and I still get the same error. |
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robvolk
Most Valuable Yak
15732 Posts |
Posted - 2010-07-22 : 17:41:56
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Did you check the installation log on the machines where it failed? |
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DeepSeed
Yak Posting Veteran
52 Posts |
Posted - 2010-07-22 : 17:54:22
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Yes, thats where I found the error: It says Install Error, Fix the problem, Then Install Again............ |
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DeepSeed
Yak Posting Veteran
52 Posts |
Posted - 2010-07-22 : 18:14:16
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One of the things that is strange is when your installing it has a list of already installed applications and it shows SQL Server 2008 Express Engine, but this is not installed on the machine, it is not in Add/Remove Programs. |
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russell
Pyro-ma-ni-yak
5072 Posts |
Posted - 2010-07-22 : 19:17:27
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probably it was, but not properly removed |
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DeepSeed
Yak Posting Veteran
52 Posts |
Posted - 2010-07-22 : 19:34:25
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Well it must have been removed through add/remove programs to not be in the list anymore, which is the proper way of removing it. |
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DeepSeed
Yak Posting Veteran
52 Posts |
Posted - 2010-07-22 : 19:34:54
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Actually it doesn't even matter. I can't even install the basic client tools (studio) without getting the same error. |
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robvolk
Most Valuable Yak
15732 Posts |
Posted - 2010-07-22 : 21:15:03
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quote: Originally posted by DeepSeed Well it must have been removed through add/remove programs to not be in the list anymore, which is the proper way of removing it.
That gets screwed up more often than you think. There's a manual uninstall process that you might want to try:http://mark.michaelis.net/Blog/SQLServer2008InstallNightmare.aspxhttp://msdn.microsoft.com/en-us/library/ms143412.aspxJust in case there was a SQL 2005 instance on that machine at any point:http://support.microsoft.com/kb/909967There are documented uninstall problems for 2008 on Microsoft Connect, you might want to search there if you're still having problems. Basically you want to completely uninstall all existing SQL Server components before you try reinstalling it. |
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DeepSeed
Yak Posting Veteran
52 Posts |
Posted - 2010-07-23 : 11:19:19
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lolWut? Why are we paying Microsoft for this program? These machines had visual studio, sql 2005 express, sql 2008 express, management studio express all on them at one time. According to these articles reinstalling windows would be the faster route. |
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robvolk
Most Valuable Yak
15732 Posts |
Posted - 2010-07-23 : 11:21:57
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Then reinstall Windows. I understand your frustration but complaining to us won't solve your problem. Contact Microsoft support or file an item through Connect. |
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DeepSeed
Yak Posting Veteran
52 Posts |
Posted - 2010-07-23 : 11:30:05
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I am just shocked that this is the 2008 version of SQL. Perhaps we should use 2005 because it is more stable. |
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russell
Pyro-ma-ni-yak
5072 Posts |
Posted - 2010-07-23 : 12:19:34
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not really |
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