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Joziewelz
Starting Member
4 Posts |
 Posted - 2010-11-03 : 18:06:21
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| I am recently laid off from my job and was introduced to SQL. I want to study and get certified in SQL Server 2008 Administration, any suggestions and or study habits I should implement? And is this field for the novice?Thank you all. |
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tkizer
Almighty SQL Goddess
38200 Posts |
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Joziewelz
Starting Member
4 Posts |
Posted - 2010-11-03 : 19:26:17
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| Thank you very much. ? Business Support Analyst on windows 2000/XP servers. ? Duties included support to level one and two helpdesks after which I would deal directly with the Client. ? Daily duties could be and emergency down server, in which I would scheduling the install Tech Order correct server and corresponding environment in which the particular site was running on. ? Daily cases could include credit app issues in which I would need to trouble shoot the credit managers make sure all services were running and or resubmit a credit batch, credit recovery and or a call to the credit bank to insure that a batch has been paid to the client. ? Installation of all POS software in a live environment which included credit apps, Configuration apps, all hardware, employee information ECT. ? SQL used daily to add/remove lines or make changes to the DB to match objects in the back office environment. ? Ensuring network connectivity from ISP to router>Server>Switch>POS. 04/08 to 5/10 Verizon Premium Technical Support• Supporting SOHO clientele customers with any issue including but not limited OS installs, move add changes with in the OS. In-depth knowledge of windows systems.• Printer setups network/Wireless or local.• Network LAN, WLAN ISR or A.P connectivity issues as a specialty as calls would be generated from DSL Tech tier 1.• PPPoE, DHCP or statically assign private ip addresses to configure a third party router to connect to Verizon FIOS router or DSL modem cabled or wired.• NAT, port forwards DNS, server issues firewall support. • VPN as far as the concentration was concerned.• Virus support is a most common and important role in the support. System configuration utility understanding is a must, to stay successful in this role of support. 07/07 to 03/08 AT&T Mobility (Cingular – TEKsystems)POS Help Desk (Contract)• POS Analyst remotely trouble shoot issues ranging from single node connectivity on layers 1,2 and 3 of the OSI. Applications were categorized and trouble shot with the same theory. • Hardware support included Store Servers, single hosts, Signature capture devices, networked Pay kiosks, printers, receipt printers ECT. |
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X002548
Not Just a Number
15586 Posts |
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Joziewelz
Starting Member
4 Posts |
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