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 Error 15404: Could not obtain information about Wi

Author  Topic 

Banyardi
Starting Member

4 Posts

Posted - 2009-11-24 : 14:20:46
This error has started cropping up in several of my production servers:

The job failed. Unable to determine if the owner (AMERICAS\$svcpnbsqlprod001) of job UDMaintenancePlan.DBA-Trans Log Backup for All User Databases has server access (reason: Could not obtain information about Windows NT group/user
'AMERICAS\$svcpnbsqlprod001', error code 0x5. [SQLSTATE 42000] (Error 15404)).

This is a production AD service account which is used for the Logon Account for both the Database Engine and Agent services. It has Local Server SysAdmin privileges on the box, and SysAdmin privileges on the SQL instance, and it is not locked out at the Active Directory level. I've been researching this error and have found several forum messages describing the issue in different contexts, but I haven't come across any solutions yet.

Has anyone encountered this problem and found a viable solution?

Brandon_Forest@sbcglobal.net
SQL Server DBA

tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2009-11-24 : 16:03:54
When I get that error, I always change the job owner to sa or some other SQL authentication account that has the access you need.

Tara Kizer
Microsoft MVP for Windows Server System - SQL Server
http://weblogs.sqlteam.com/tarad/

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